People Operations Partner

  • Newcastle upon Tyne
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Talent | Up to £45k p.a. | Remote (but with a London office if you wish to use it)

At Pod Point we’re changing the way people drive.  We fundamentally believe that travel shouldn’t damage the Earth so we’ve made it our mission to install a Pod Point (an Electric Vehicle charging point) everywhere you park. To make that vision a reality, we need the brightest, most tenacious and most inspiring talent in the world - we are growing faster than the market and we need to ensure that our people processes support that - that’s where you come in!

The Role

We’re looking for an innovative, creative and astute People Operations Partner to jump on board and help support the company as we grow.

We’ve expanded rapidly over the past few years, growing our team to over 300 people, and our primary commitment to our employees is that we’ll continue to provide them with a working environment that enables them to continue growing, and be supported at every turn. In order to do this, we need a People Ops expert to take ownership of projects and key areas of the People Ops function, moving things forward while continuing to support our employees. (Side note, we don’t like to think of humans as resources but you might have heard this department called “HR” in other companies.)

This position will report into the People Operations Manager and will be based remotely (although we have an office near Old Street Station in London that you are welcome to use).

What you’ll do

  • Take ownership of the delivery of strategic People Operations projects (such as salary benchmarking, benefits, data reporting, offboarding, etc.)
  • Be part of the solution - coming up with ideas on how to do things better, helping to document best practice and improve the function
  • Support and guide the People Operations Assistants (with a potential view to taking on line management responsibilities down the line)
  • Support Pod Point’s line managers by giving advice when needed, guiding them through difficult conversations, including probations reviews, salary discussions, disciplinary procedures, etc. 
  • Be a point of contact for employees, and support them with any queries, questions or concerns they may have
  • Contribute to the continuous improvement and implementation of wider People Operations processes such as Onboarding, Diversity, Equity, Inclusion & Belonging, Mental Health etc.
  • Keep your ear to the ground for the mood of the company
  • Get involved in other strategic projects to and work with the rest of the Talent team to move the function forward, ultimately improving the engagement and retention of employees 

What you’ll need

  • Previous experience in a People Operations/HR role in which you’ve taken ownership of projects and processes
  • Previous experience in handling employee relations and difficult conversations
  • An ability to remain neutral in sensitive situations
  • Experience in a fast-growing company, dealing with continuous improvement and adapting processes
  • An empathetic but unwavering attitude, that helps you build strong relationships with both line managers and employees
  • The ability to think creatively, deal with ambiguity, and overcome problems
  • Excellent written and verbal communication (and persuasion) skills

Bonus Points

  • You’ve had experience working in a rapidly scaling company
  • Experience of line management
  • You have a dog (which you’d be welcome to bring into the office, if and when you choose to go in)
  • You’re passionate and knowledgeable about climate change, sustainability and/or the EV industry

And if you’re not sure whether you’re what we’re looking for - send us your CV anyway!  We love to hear from people who are passionate about what we do, and we always take the view that a good cultural fit (and mission alignment) is much more important than ticking all the “qualifications, skills and experience” boxes.

Our culture is electric

At Pod Point we like to think we are anything but conventional. We have worked hard to create a rapidly-growing, constantly innovating, flat-structured world, where each employee can see the vital contribution they are making to the company. We knew from the very beginning that a rigid, corporate environment was never going to work for us, and we have stayed true to our word - we’re anything but.

We work hard; we’re not clock-watchers but equally you may find yourself working into the evening very occasionally. In return we’ll pay you well, give you complete ownership to shape the role, give you ground-breaking projects to work on and surround you with fantastic, talented people. We also provide the following benefits:

  • Salary Sacrifice Electric Vehicle Scheme
  • Flexible working hours and a casual dress code
  • Remote first working approach
  • 25 days holiday (plus bank holidays)
  • Very generous maternity and paternity leave scheme
  • Pension scheme
  • Eyecare scheme

The socially distant elephant in the room

Our first priority (at all times, but especially during the COVID-19 pandemic) is to make sure we’re not unnecessarily exposing Pod Pointers to potential health risks. We’re a “Remote first” company anyway, so we’re continuing to conduct all interviews on Google Meet and are pretty good at onboarding new starters remotely (if we do say so ourselves). As soon as we feel it’s safe, we do intend to reopen our London office; and once that happens you will be welcome to use that for work if you prefer - although there will be no requirement for you to do so.

Final things to note

Pod Point is an equal opportunities employer, although you must be legally able to work in the UK, and any data you provide us will be stored and disseminated in accordance with Pod Point’s Privacy Policy.

We like to deal directly with our candidates so no agencies please!


Additional information

  • Remote status

    Flexible remote


London, Birmingham, Manchester and Newcastle upon Tyne

Or, know someone who would be a perfect fit? Let them know!

Discovery House
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M2 4NG Manchester Directions

Newcastle upon Tyne

NE1 4LF Newcastle upon Tyne Directions

Our Culture is Electric

We like to think we are anything but conventional. We have worked hard to create a rapidly-growing, constantly innovating world, where each employee can see the vital contribution they are making to the company. We knew from the very beginning that a rigid, corporate environment was never going to work for us, and we have stayed true to our word - we’re anything but.

Already working at Pod Point?

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