Senior Scheduler

  • Manchester
  • London
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Senior Scheduler

Operations| £25K to £27K | Fully Remote (but a London office if you wish to use it)

At Pod Point we’re changing the way people drive.  We fundamentally believe that travel shouldn’t damage the Earth so we’ve made it our mission to install a Pod Point (an Electric Vehicle charging point) everywhere you park. To make that vision a reality, we need the brightest, most tenacious and most inspiring talent in the world - we are growing faster than the market and we need to maintain that velocity - that’s where you come in!

The Role

We’re looking for an innovative and well organised Senior Scheduler to jump on board and help us achieve our ambitious growth goals. The position will report into the Domestic Operations Manager.


What you’ll do

  • Scheduling Maintenances, standard installations, surveys and relocation appointments (some which will involve planning and project management)
  • Ensuring the utilisation of our field team is as close as possible to 100%
  • Assisting the HC Operations team in installer schedule quality, ensuring we are using our team to its full potential
  • Developing and tailoring the scheduling process to enable increasing automation
  • Contacting customers to offer them last minute cancellations and maximising efficiency and utilisation of the team
  • Owning the scheduling in a region of the country, maximising jobs and minimising travel time for the field team, optimisation and management of engineer schedules

 

What you’ll need

  • Understanding of best practice in scheduling work for distributed field teams
  • Hyper organised; capable of working on lots of projects simultaneously and prioritising your own workload
  • Comfortable working with numbers and data
  • Calm under pressure and able to make super quick decisions – if you’re great at strategy games like Command and Conquer, you’ll probably be pretty good at this!
  • Able to pick things up quickly and hit the ground running
  • Some analytical and development experience in a fast-paced industry
  • Experience managing expectations of internal stakeholders
  • Someone who enjoys a good bit of problem solving
  • Excellent communication (both written and verbal)

 

Bonus Points

  • Knowledge of Salesforce’s Field Service Lightning
  • Previous experience with process improvement
  • You have a dog (which you’d be welcome to bring into the office, as and when you choose to go in)
  • Passionate and knowledgeable about climate change, sustainability and/or the EV industry

And if you’re not sure whether you’re what we’re looking for - send us your CV anyway!  We love to hear from people who are passionate about what we do, and we always take the view that a good cultural fit (and mission alignment) is much more important than ticking all the “qualifications, skills and experience” boxes.

Our culture is electric

At Pod Point we like to think we are anything but conventional. We have worked hard to create a rapidly-growing, constantly innovating, flat-structured world, where each employee can see the vital contribution they are making to the company. We knew from the very beginning that a rigid, corporate environment was never going to work for us, and we have stayed true to our word - we’re anything but.

We work hard; we’re not clock-watchers but equally you may find yourself working into the evening very occasionally. In return we’ll pay you well, give you complete ownership to shape the role, give you ground-breaking projects to work on and surround you with fantastic, talented people. We also provide the following benefits:

  • Flexible working hours and a casual dress code
  • 25 days holiday (plus bank holidays)
  • Very generous maternity and paternity leave scheme
  • Pension scheme
  • Eyecare scheme
  • The odd Pod Point puppy to cuddle.

The socially distant elephant in the room

So, you may have noticed that the world is a little different right now. As such, there might be a few parts of this spec that appear a bit wishy-washy. We’re sorry about that and we’ll try to give as much clarity as possible as and when we have answers.

Our first priority (at all times, but especially during the COVID-19 pandemic) is to make sure we’re not unnecessarily exposing Pod Pointers to potential health risks, so for now the majority of our team is working from home and we’re not sure when it will be safe for everyone to return to the office. We are, however, continuing to look for candidates who are able to commute to the Old Street area of London when the world becomes a bit more safe. In the meantime, we’re conducting all interviews on Google Meet and are able to onboard new starters remotely.

We also realise it may seem daunting starting a new role remotely (and some people struggle with their mental health when working from home at the best of times) so we’ve put in place some extra initiatives whilst we’re in lockdown (for both “work” and “play”) to keep our culture humming.

Final things to note

Pod Point is an equal opportunities employer, although you must be legally able to work in the UK, and any data you provide us will be stored and disseminated in accordance with Pod Point’s Privacy Policy.

We like to deal directly with our candidates so no agencies please!

Additional information

  • Remote status

    Fully remote

Locations

Birmingham, Bristol, Leeds, Manchester and London

Or, know someone who would be a perfect fit? Let them know!

B4 7DA Birmingham Directions

Bristol

BS1 2DP Bristol Directions

Leeds

LS1 3AL Leeds Directions

Manchester

M2 4NG Manchester Directions

London

Discovery House
EC1Y 8QE London Directions View page

Our Culture is Electric

We like to think we are anything but conventional. We have worked hard to create a rapidly-growing, constantly innovating world, where each employee can see the vital contribution they are making to the company. We knew from the very beginning that a rigid, corporate environment was never going to work for us, and we have stayed true to our word - we’re anything but.

Already working at Pod Point?

Let’s recruit together and find your next colleague.

email
@pod-point.com
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